Premier ServiceNow Partner delivering digital transformation through AI-powered workflows. Founded in 2018 and headquartered inSingapore, we've grown to serve enterprises across 3 regions.
"We're 100% focused on ServiceNow because our customers deserve deep expertise, not distraction."
Sachin Khatri is the Founder and CEO of Sgital, a ServiceNow Premier Partner headquartered in Singapore that he founded in 2017 to help enterprises across APAC put AI to work across their workflows.
Over 21 years of consulting experience — including senior roles at Accenture, KPMG, PwC and TCS — Sachin has led enterprise ServiceNow transformations across financial services, manufacturing, media, aviation, energy and public sector. Under his leadership, Sgital has grown into a Premier ServiceNow Partner, Authorized Training Partner and member of the ServiceNow Partner Advisory Council, delivering 1,500+ workflows across 80+ projects and 3 global regions.
Sachin is a frequent contributor to the ServiceNow ecosystem — speaking at ServiceNow World Forums and Knowledge events on GoAI 2.0, AI Control Tower and enterprise agentic AI. He is based in Singapore, with delivery hubs in Bengaluru and Jodhpur, and a growing customer footprint across APAC, ANZ, India and the UK.
The principles that guide everything we do.
Quality deliverables, value for money, and timely responses. We prioritize fairness and respect in all client interactions.
Highest standards of ethical practices with transparency, honesty, and open communication fostering trust.
Sustainable and competitive advancements ensuring solutions meet current needs and drive future success.
Dedicated to health and safety of employees, stakeholders, and community. Actively contributing positively to society.
Sgital is a premier consulting partner of ServiceNow, a reseller and an authorised training partner. We specialise in AI enabled Digital Workflows.
400+ years combined ServiceNow experience across the team.
Partner Advisory Council Member 2025
Premier Partner - Consulting & Implementation
Select Partner - Reseller
Authorized Training Partner
Built with ServiceNow Offering
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Markets and resells ServiceNow products and packaged services.
Builds solutions and apps/integrations made available on the ServiceNow Store.
117 mainline · 51 suite · 263 micro · 148 accreditations …and counting
| Certification | Certified |
|---|---|
| Certified System Administrator (CSA) | 48 |
| CIS – Data Foundations (CMDB and CSDM) (CIS-DF) | 25 |
| Certified Application Developer (CAD) | 11 |
| Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 8 |
| Certified Implementation Specialist – Customer Service Management (CIS-CSM) | 6 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 6 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 4 |
| Certified Implementation Specialist – Human Resources (CIS-HR) | 3 |
| Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| CIS – Platform Analytics (CIS-PA) | 2 |
| Certified Implementation Specialist – Discovery (CIS-DISCO) | 1 |
| Certification | Certified |
|---|---|
| Suite Certification – Data Foundations (CMDB and CSDM) Professional | 9 |
| Suite Certification – CSM Professional | 6 |
| Suite Certification – ITSM Professional | 6 |
| Suite Certification – Now Assist for CSM Pro Plus | 5 |
| Suite Certification – Citizen Developer Core Skills Micro | 4 |
| Suite Certification – Now Assist for ITSM Pro Plus | 4 |
| Suite Certification – Application Developer Core Skills Micro | 3 |
| Public Sector Digital Services (PSDS) Suite | 2 |
| Suite Certification – HR Professional | 2 |
| Suite Certification – Workflow Data Fabric (WDF) | 2 |
| Banking & Wealth FSO Suite | 1 |
| Healthcare and Life Sciences Mgmt Suite | 1 |
| Insurance – Financial Service Operations Suite | 1 |
| Now Assist for HR Service Delivery Pro Plus Suite | 1 |
| Suite Certification – Order Management (Telecom, Media, Technology, Professional) | 1 |
| Suite Certification – Technology Provider Service Management | 1 |
| Suite Certification – Telecommunication and Media Service Management | 1 |
| Suite Certification – Workplace Service Delivery | 1 |
"The quality of deliverables and timely completion. Sachin's team is very professional and understand client's needs and never fails to exceed our expectation. Keep up the good work."
"Fully committed team."
"The team is prompt and friendly."
Delivering ServiceNow excellence across three continents with offices in Asia Pacific
7th Floor, Summit A, Brigade Metropolis, Mahadevapura, Bengaluru, Karnataka 560048, India
View on MapsAuthorized ServiceNow Reseller in Asia Pacific & Japan
Explore our latest insights and updates from SGITAL.
PartnershipSgital is now a member of the Claude Partner Network with Anthropic. Our founder Sachin Khatri has passed the Claude Certified Associate — Foundations certification, and our team is gearing up for Developer and Architect next. Here's why this matters for enterprise AI adoption on ServiceNow.
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EventsWe'll be at ServiceNow Knowledge26 in Las Vegas (May 5–7, 2026) — the biggest gathering of the ServiceNow community. Let's meet and talk about what it all means for your business.
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Company NewsA milestone celebration of eight years driving enterprise productivity and digital transformation across ASEAN.
Read MoreJoin enterprises across 3 global regions who trust Sgital for their ServiceNow journey.
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