EventsApril 23, 2026
Are you attending Knowledge26?
We'll be at ServiceNow Knowledge26 in Las Vegas (May 5–7, 2026) — the biggest gathering of the ServiceNow community. Let's meet and talk about what it all means for your business.
Read MoreAbout Sgital
100% Focused on ServiceNow
Premier ServiceNow Partner delivering digital transformation through AI-powered workflows. Founded in 2018 and headquartered inSingapore, we've grown to serve enterprises across 3 regions.
1,500+
Workflows Delivered
80+
Successful Projects
60+
Certified Consultants
3
Global Regions
Leadership
Meet Our Founder
Sachin Khatri
Founder & CEO, SGITAL
Singapore
"We're 100% focused on ServiceNow because our customers deserve deep expertise, not distraction."
Sachin Khatri is the Founder and CEO of Sgital, a ServiceNow Premier Partner headquartered in Singapore that he founded in 2017 to help enterprises across APAC put AI to work across their workflows.
Over 21 years of consulting experience — including senior roles at Accenture, KPMG, PwC and TCS — Sachin has led enterprise ServiceNow transformations across financial services, manufacturing, media, aviation, energy and public sector. Under his leadership, Sgital has grown into a Premier ServiceNow Partner, Authorized Training Partner and member of the ServiceNow Partner Advisory Council, delivering 1,500+ workflows across 80+ projects and 3 global regions.
Sachin is a frequent contributor to the ServiceNow ecosystem — speaking at ServiceNow World Forums and Knowledge events on GoAI 2.0, AI Control Tower and enterprise agentic AI. He is based in Singapore, with delivery hubs in Bengaluru and Jodhpur, and a growing customer footprint across APAC, ANZ, India and the UK.
Our Values
The principles that guide everything we do.
Customer Centricity
Quality deliverables, value for money, and timely responses. We prioritize fairness and respect in all client interactions.
Ethics & Communication
Highest standards of ethical practices with transparency, honesty, and open communication fostering trust.
Innovation at Core
Sustainable and competitive advancements ensuring solutions meet current needs and drive future success.
Giving Back
Dedicated to health and safety of employees, stakeholders, and community. Actively contributing positively to society.
Our ServiceNow Partnership
Sgital is a premier consulting partner of ServiceNow, a reseller and an authorised training partner. We specialise in AI enabled Digital Workflows.
400+ years combined ServiceNow experience across the team.
CSAT: 4.36 out of 5(ServiceNow Partner Finder, 2026)
Official Partner Badges
Partner Advisory Council Member 2025
Premier Partner - Consulting & Implementation
Select Partner - Reseller
Authorized Training Partner
Built with ServiceNow Offering
Premier Partner
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Select Partner
Reseller
Markets and resells ServiceNow products and packaged services.
Registered Partner
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
ServiceNow Expertise
Finance Shared Services Automation
Project Portfolio Management
Customer Service Management
HR Service Delivery
Integrated Risk Management
Security Operations
IT and non-IT Applications
Certified at Every Level
117 mainline · 51 suite · 263 micro · 148 accreditations …and counting
117
Mainline
51
Suite
263
Micro
148
Accreditations
Mainline Certifications
Total: 117| Certification | Certified |
|---|---|
| Certified System Administrator (CSA) | 48 |
| CIS – Data Foundations (CMDB and CSDM) (CIS-DF) | 25 |
| Certified Application Developer (CAD) | 11 |
| Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 8 |
| Certified Implementation Specialist – Customer Service Management (CIS-CSM) | 6 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 6 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 4 |
| Certified Implementation Specialist – Human Resources (CIS-HR) | 3 |
| Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| CIS – Platform Analytics (CIS-PA) | 2 |
| Certified Implementation Specialist – Discovery (CIS-DISCO) | 1 |
Suite Certifications
Total: 51| Certification | Certified |
|---|---|
| Suite Certification – Data Foundations (CMDB and CSDM) Professional | 9 |
| Suite Certification – CSM Professional | 6 |
| Suite Certification – ITSM Professional | 6 |
| Suite Certification – Now Assist for CSM Pro Plus | 5 |
| Suite Certification – Citizen Developer Core Skills Micro | 4 |
| Suite Certification – Now Assist for ITSM Pro Plus | 4 |
| Suite Certification – Application Developer Core Skills Micro | 3 |
| Public Sector Digital Services (PSDS) Suite | 2 |
| Suite Certification – HR Professional | 2 |
| Suite Certification – Workflow Data Fabric (WDF) | 2 |
| Banking & Wealth FSO Suite | 1 |
| Healthcare and Life Sciences Mgmt Suite | 1 |
| Insurance – Financial Service Operations Suite | 1 |
| Now Assist for HR Service Delivery Pro Plus Suite | 1 |
| Suite Certification – Order Management (Telecom, Media, Technology, Professional) | 1 |
| Suite Certification – Technology Provider Service Management | 1 |
| Suite Certification – Telecommunication and Media Service Management | 1 |
| Suite Certification – Workplace Service Delivery | 1 |
What Our Clients Say
"The quality of deliverables and timely completion. Sachin's team is very professional and understand client's needs and never fails to exceed our expectation. Keep up the good work."
Senior IT Manager
TotalEnergies
IT Leadership
"Fully committed team."
Head of Technology Infrastructure & Operations
Enterprise Client
Technology Leadership
"The team is prompt and friendly."
Service Delivery Manager
Global Corporation
Service Delivery
Global Presence
Delivering ServiceNow excellence across three continents with offices in Asia Pacific
Our Office Locations
Bengaluru, India
7th Floor, Summit A, Brigade Metropolis, Mahadevapura, Bengaluru, Karnataka 560048, India
View on MapsConsulting & Implementation Coverage
Asia Pacific & Japan
7 Countries
AustraliaIndiaJapanSouth KoreaMalaysiaNew ZealandSingapore
Americas
2 Countries
CanadaUnited States
Europe, Middle East & Africa
30 Countries
AustriaBelgiumBulgariaSwitzerlandCyprusCzech RepublicGermanyDenmark+22 more
Reseller Coverage
Authorized ServiceNow Reseller in Asia Pacific & Japan
Singapore
Our Blog
Insights & Updates
Explore our latest insights and updates from SGITAL.
Events
Company NewsOctober 11, 2025
SGITAL Marks 8 Years of Powering Singapore's AI Workflows
A milestone celebration of eight years driving enterprise productivity and digital transformation across ASEAN.
Read More
ServiceNowNovember 22, 2024
The Future of Customer Service: How ServiceNow's Xanadu Release is Transforming Business Operations
Exploring the revolutionary capabilities of ServiceNow's latest release and its impact on customer service excellence.
Read MoreReady to Partner with Us?
Join enterprises across 3 global regions who trust Sgital for their ServiceNow journey.
Get in Touch