Proven Results Across Global Enterprises

Replaced fragmented document storage and email-driven approvals with a centralised ServiceNow eQMS — automating document categorisation, role-based access, version control, record linking, approvals, and one-click PDF generation. Delivers ISO 9001 / IATF 16949 audit-readiness at scale.

Deployed NowAssist + GenAI + OCR to auto-extract vendor data (phone, address, contact & bank info) from uploaded documents and populate ServiceNow forms instantly — eliminating manual entry and accelerating vendor onboarding end-to-end.

Replaced manual PDF-based service requests with automated ITSM workflows, CMDB, and integrations with Intune, Saviynt & eBonding — with full NowAssist enablement: Virtual Agent for self-service, auto-generated KB articles from incident clusters, sidebar chat summarisation for fulfiller context, and one-click dashboard export.

End-to-end digital transformation including Finance Shared Service Centre, workflows for China and Japan, E-Finance workflows, and EAGLE Project.

Comprehensive ITSM Pro implementation with Employee Center Portal, Jira integration, Virtual Agent, and GoAI framework for ITOM.

Single online platform with legacy system integrations, billing generation, customer contracts, case management, and single view dashboard.

Comprehensive IRM framework covering risk identification, assessment, mitigation, policy management, audit automation, and business continuity.

Single platform for Risk Identification, IT/Enterprise/Vendor Risk Assessments, Policy Compliance, Vulnerability Response, and Threat Intelligence.

Custom applications blending with out-of-the-box features for contractor onboarding, training, site access, project tracking, and licensing.