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Open Positions
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ServiceNow Senior Consultant
SGITAL - AI Workflows is a boutique partner of the ServiceNow platform, serving clients across Singapore, Malaysia, India, Australia, and New Zealand. With expertise in ServiceNow product lines such as IT Workflows, IRM and Security Workflows, Customer Workflows, and App Engine for Enterprise Workflows, SGITAL empowers businesses to streamline and automate their processes, backed by 20+ years of experience in digital transformation.
Key Responsibilities
- Designing and developing solutions on the ServiceNow platform
- Collaborating with stakeholders to gather and understand requirements
- Implementing AI, CRM, IT and business workflows
- Ensuring seamless integration with existing systems
Requirements
- Strong expertise in Software Development and Integration
- Proficiency in at least 2 out of ServiceNow ITSM, CSM, IRM, SecOps, ITOM, App Engine and Project Management
- 5-10 years of experience in ServiceNow consulting
- NowAssist experience mandatory
ServiceNow Business Analyst
SGITAL is a boutique partner of the AI-driven ServiceNow platform, operating across Singapore, Malaysia, India, Australia, and New Zealand. With over 20 years of expertise in digital transformation, SGITAL has successfully delivered more than 800 workflows to enterprise customers. Through their GoAIwithSgital service offering, they empower businesses to integrate AI capabilities into the Now Platform for optimized business processes.
Key Responsibilities
- Understanding and analyzing business processes
- Gathering and documenting business requirements
- Translating business requirements into actionable solutions within the ServiceNow platform
- Collaborating with cross-functional teams
Requirements
- Strong analytical skills, including the ability to interpret data and identify trends
- Proven experience in business analysis, including gathering and documenting business requirements
- Excellent communication skills, with the ability to effectively collaborate with stakeholders
- Ability to understand, analyze, and improve business processes