Sgital joins the Claude Partner Network with Anthropic

SGITAL — AI Workflows is now a member of the Claude Partner Network with Anthropic. I'm also glad to share that I've passed the Claude Certified Associate — Foundations certification.

The first of many to come — our team is gearing up for the Claude Certified Developer and Claude Certified Architect certifications next.

🧭 Why this matters

For me, this isn't simply another certification to add to the list. It represents a deeper understanding of how to put AI to work reliably, responsibly and practically in real business environments.

What excites me most is how these capabilities connect with the work I'm already passionate about: enterprise workflows, ServiceNow, automation and AI adoption.

🎓 What I’ve strengthened through this certification

Through this certification, I’ve strengthened my capabilities in:

• 🔹 Prompting & task execution — structuring complex business requirements and getting more consistent, useful outcomes from Claude.
• 🔹 AI output evaluation — critically evaluating accuracy, completeness, bias and reliability rather than simply accepting an AI-generated answer.
• 🔹 Workflow integration — identifying where AI can genuinely improve a business process, what should be delegated to AI, and where human judgment must remain in the loop.
• 🔹 Choosing the right AI approach — understanding how to select the appropriate Claude product, capability and model for a particular business requirement.
• 🔹 Knowledge & context management — using Projects, instructions and knowledge sources to give AI the right business context and make interactions more repeatable.
• 🔹 Responsible AI — applying practical judgment around data sensitivity, privacy, governance, risk and appropriate use of AI.
• 🔹 Troubleshooting & optimisation — understanding why an AI workflow may not be delivering the expected result and how to systematically improve it.

⚡ Claude + ServiceNow

Claude is now the default model powering ServiceNow Build Agent — the tool for building and deploying agentic workflows — and enterprises access it with unified governance through ServiceNow's AI Control Tower.

That combination — a frontier model with clear safety properties, embedded in the platform where the enterprise's real work already lives, governed centrally — is what unlocks AI adoption at scale.

💬 A better question

The opportunity is no longer just to ask,

"How can we use AI?"

The better question is:

"Where can AI fundamentally improve the way this business works?"

That is the conversation I'm looking forward to having with clients, partners and friends as we continue exploring the next generation of AI-powered enterprise workflows.

Onwards. 🚀

— Sachin Khatri, Founder & CEO, Sgital