Discover how SGITAL helped a leading French chemicals company transform their manual, paper-based processes into streamlined digital workflows using ServiceNow.
🏭 Client Profile
Industry: Chemicals & Manufacturing
Region: Global (HQ: France, Operations: Asia-Pacific)
Challenge: Manual processes across finance, projects, legal, and operations
❌ The Challenge
Our client was struggling with manual, paper-based processes across their finance, projects, legal, and operations teams. This resulted in:
- ✗ Slow approval cycles taking weeks instead of days
- ✗ Lack of visibility into process status
- ✗ Compliance risks due to inconsistent processes
- ✗ High operational costs from manual handling
✅ The Solution
We implemented a comprehensive ServiceNow solution that digitized and automated key workflows:
Finance Approval Workflows
Automated routing, approval chains, and audit trails for all financial requests.
Project Management
End-to-end project tracking with resource allocation and milestone management.
Legal Contract Management
Centralized contract repository with automated renewal alerts and compliance tracking.
Operational Requests
Streamlined request handling with SLA tracking and automated escalations.
📊 The Results
Measured Outcomes
Ready to transform your workflows? Contact SGITAL's team in Singapore, Australia, India, or UK to discuss your requirements.
About SGITAL
SGITAL is a ServiceNow and Anthropic (Claude) partner helping enterprises across Singapore, India, Malaysia, Australia, New Zealand and the United Kingdom transform their operations through AI-powered workflow automation.
As a trusted ServiceNow Premier Partner with 60+ certified consultants and 9+ years in business, we have delivered 2,000+ AI workflows for 40+ enterprise customers across six countries. We specialize in ITSM, ITOM, HRSD, CSM, IRM, and custom ServiceNow solutions for businesses seeking digital transformation in Asia.