SGITAL Marks 8 Years of Powering Singapore’s AI Workflows

Founder Sachin Khatri’s Bold Bet on Digital Transformation Now Drives Enterprise Productivity Across ASEAN

Eight years ago, in 2017, the journey of Sgital Pte Ltd began with a defining act of courage. Sachin Khatri, then a high-performing employee at Accenture in Singapore, chose to trade the stability of a high-paying job for the boundless possibilities of an entrepreneurial dream. That dream, initially nameless and without guarantee, was the conviction that technology, when done right, can make work truly better for people.

That conviction, now formalized as Sgital – AI Workflows, has grown into a key partner accelerating Singapore’s vision of an AI-first economy and a Smart Nation. The firm recently celebrated its eighth anniversary, marking a period of intense growth and focused contribution to enterprise digitalization across the Asia-Pacific region.

“Leaving a stable career was a decision rooted in a simple, yet ambitious vision: to build a consulting firm that helps organizations fundamentally reimagine their operations through the power of the ServiceNow platform.
The challenges were real, uncertain times, steep learning curves, but they were met with the urgency of Singapore’s own digital imperative. Our growth is a testament to the nation’s faith in local innovators,” said Sachin Khatri, Founder and CEO of Sgital Pte Ltd.

Scaling the AI Ecosystem: From Vision to Impact

Sgital’s work directly addresses the National AI Strategy (NAIS 2.0) by focusing on integrated, scalable AI solutions rather than isolated projects. By specializing in AI-enabled workflow automation via ServiceNow, Sgital transforms critical enterprise functions, including IT, HR, Risk, Security, Finance, and Operations, into efficient, unified digital services.

This focus has translated into impressive milestones:

• 70+ Customers: Sgital now partners with over 70 enterprises across industries in Singapore, Malaysia, India, Australia, and New Zealand.
• Advisory Leadership: The firm is a proud member of the ServiceNow Partner Advisory Council, affirming its strategic importance in shaping the future of digital workflows.
• Talent Growth: The dream is now powered by a 50-member strong team, reflecting investment in the highly skilled digital talent pool essential for Singapore’s future economy.
• Flagship Program: Their proprietary GoAlwithSgital program integrates advanced AI features into the Now Platform, helping businesses achieve the productivity gains necessary to compete globally.

A Future Built on Partnership and Resilience

Sgital’s 8-year journey mirrors the resilience and dynamic growth of Singapore’s own tech landscape.
The company’s deep expertise, built over 20+ years of collective experience in Digital Transformation and platform implementation, ensures that every workflow implemented is a step toward greater national productivity and digital trust.

“As we celebrate this milestone, our success is shared,” Khatri concluded. “We owe a heartfelt thank you to ServiceNow for their unwavering partnership and trust, and to our customers, for believing in our capability and vision. Most importantly, thank you to our team for turning those late nights and big dreams into the tangible reality of an AI-first future. We remain fiercely driven by the belief that technology, when done right, can truly elevate the human experience of work.”

Sgital stands ready to continue its partnership with enterprises, ensuring that Singapore remains a global leader in harnessing technology for economic growth and societal benefit.